General Terms & Conditions
Release Your Health AB, Enterprise Registration Number 559209-3198 (hereinafter "ReleaseCo") is a private healthcare provider that provides treatments in the form of vitamin preparations by injection and intravenously (the "Treatments"). These General Terms and Conditions govern your use of www.releaseco.com (the "Website"), creation of a user account and booking treatments.
2. User Account
In order to book a Treatment, you must first create a login ("User Account") via the Website by entering contact information and carrying out a health declaration. It is very important that all information you enter is correct and up-to-date before each booking and you are responsible for updating account details as soon as any change occurs.
User accounts are personal and may therefore only be used by the user who created it. When you create a User Account and accept these General Terms and Conditions, you undertake to protect your login information.
All bookings are made via the Website by logging in and selecting an available time for Treatment. A booking confirmation is displayed directly with a booking number. You can see all completed and upcoming bookings via your User Account on the Website.
After you have booked a treatment, a reminder of your booked appointment will be sent to the e-mail address and the phone number you have provided.
ReleaseCo reserves the right to refuse Treatment and cancel Treatment if ReleaseCo's staff believes there may be a risk with the Treatment or if Treatment has been booked more than the recommended number of times per week. Intravenous Treatment may take place a maximum of once a week and Treatment by injection may take place no more than once every two weeks, unless otherwise assessed by ReleaseCo's staff.
4. Cancellation and "no-show"
Cancellation must be made no later than 24 hours before the scheduled Treatment. You can always cancel a booked Treatment by logging in to your User Account or contacting us using the contact details found in Clause 9 below.
If cancellation is not done at the right time, or if you do not come to a booked Treatment, ReleaseCo has the right to charge a no-show fee equal to the cost of the planned Treatment. Therefore, be sure to note your appointment and arrive in good time for the booked Treatment.
5. Costs and payment
Creating a User Account and booking treatment is free of charge.
The cost for each Treatment is stated on the Website. Payment for treatments is made on site at ReleaseCo's clinic when Treatment being carried out.
In the event of a late cancellation or if you do not arrive at the scheduled Treatment, ReleaseCo has the right to invoice a no-show fee in accordance with Clause 7. The invoice will then primarily be sent to the e-mail address you entered in your User Account.
6. Termination of User Account
You may choose to terminate your User Account at any time by sending an e-mail to firstname.lastname@example.org.
ReleaseCo. reserves the right to cancel bookings and, without prior notice to you, terminate, restrict, suspend or terminate your access to all or part of the User Account if there is reason to believe that you are abusing the Website and/or User Account, if you violate these Terms and Conditions for use or if there are reasons to suspect that you have provided incorrect information in your Health Declaration.
All copyrights, as well as all rights to databases, trademarks, intellectual property and other copyrights covered by the Website and User Account, remain the property of ReleaseCo or ReleaseCo's licensors. All such rights are expressly reserved.
By accepting these Terms and Conditions, you agree not to use the Website in a way that could cause the Website to be disrupted, damaged, lose efficiency or otherwise be impaired, or in any way that is contrary to applicable law.
8. Changes and updates
ReleaseCo does its best to ensure that the Website functions satisfactorily and you shall have access to your User Account at any time. However, ReleaseCo cannot guarantee uninterrupted and error-free access to the Website and User Account.
Furthermore, ReleaseCo may need to take measures that affect your access to the Website or User Account if this is necessary for technical, maintenance or security reasons. ReleaseCo shall take such action promptly and in a manner that causes any disruption to you to the the fullest extent.
All communication from ReleaseCo to you concerning the Website, User Account and booking of Treatments may be made electronically, for example by e-mail or via a message function in the User Account.
You always have the option to contact ReleaseCo for the following information:
Address: Humlegårdsgatan 11, 114 46 Stockholm
Phone number: +46 (0)8 660 20 44
10. Personal data
11. Third-party websites
ReleaseCo may publish links to websites of third parties on our Website. Such websites are outside the control and responsibility of ReleaseCo. ReleaseCo is not responsible for the content of third-party websites, nor is it responsible for any damage that occurs in connection with the use of services found on third-party websites.
12. Changes to these General Terms and Conditions
These Terms and Conditions may occasionally need to be amended or updated. The latest version of the General Terms and Conditions is always available on our Website. If changes or additions are made, you will be informed of this on our Website or by e-mail.
By continuing to use the User Account after changes or additions take effect, you are accepting the new version of the Terms and Conditions. If you do not accept changes or additions, you always have the right to terminate the User Account in accordance with Clause 6.
13. Applicable law and Dispute resolution
Swedish law shall apply to these General Terms and Conditions.
Disputes arising in connection with these General Terms and Conditions shall be settled in a court of law, with the Stockholm District Court being the first instance.